Welcome to Tick Vacation! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.
- Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, passport details, and payment information when making a booking.
- Website Usage Information: IP address, browser type, and pages visited through cookies and similar technologies.
- Communication Data: Information you provide when contacting us, such as feedback, inquiries, or support requests.
- How We Use Your Information
Your information is used to:
- Process bookings and reservations.
- Comply with legal and regulatory requirements, including Dubai Tourism rules.
- Provide customer support and respond to inquiries.
- Improve our website, services, and customer experience.
- Send updates, promotional offers, or important notifications related to your booking.
- Sharing Your Information
We may share your information with:
- Service Providers: For processing payments, managing bookings, and providing customer support.
- Authorities: To comply with legal obligations, such as submitting guest passport details to Dubai Tourism.
- Security Teams: To manage visitor access and ensure the safety of our properties.
We will never sell or rent your personal information to third parties.
- Data Security
We take reasonable precautions to protect your personal data from unauthorized access, loss, or misuse. This includes:
- Encryption of sensitive data during transmission.
- Secure storage of information.
- Regular updates to our security practices.
- While we strive to protect your information, no method of transmission or storage is 100% secure.
- Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze site usage, and deliver personalized content. You can manage cookie preferences through your browser settings.
- Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your personal information.
- Request deletion of your data, subject to legal or contractual obligations.
- Opt-out of receiving promotional communications by following the unsubscribe link in emails.
- Retention of Data
We retain your information for as long as necessary to:
- Fulfil the purposes outlined in this policy.
- Comply with legal and regulatory requirements.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing any information.
- Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: privacy@tickvacation.com
Phone: +971 4289 9530
By using our website and services, you agree to the terms of this Privacy Policy. Thank you for trusting Tick Vacation with your travel needs!