Thank you for choosing Tick Vacation for your travel needs. We strive to provide exceptional services and experiences for all our guests. This Return and Refund Policy outlines the terms for cancellations, refunds, and amendments to your bookings.

1. General Policy

All bookings made with Tick Vacation are non-refundable and non-transferable. By confirming your booking, you agree to these terms.

2. Cancellation Policy

Once a booking is confirmed, cancellations are not permitted, and no refunds will be issued.

In exceptional circumstances (e.g., natural disasters or emergencies), requests for cancellation may be considered at Tick Vacation’s sole discretion. Any approved refund may be subject to cancellation fees.

3. Amendments to Bookings

Changes to Booking Dates: Amendments to booking dates are subject to availability and may incur additional charges. Requests must be made at least 7 days before the original check-in date.

Guest Details: Changes to guest details, such as names or passport information, must be communicated at least 48 hours before check-in.

4. Refund Process

In cases where a refund is approved (e.g., due to double payment or error on our part), it will be processed within 14 business days.

Refunds will be issued using the original payment method. Processing times may vary depending on your financial institution.

5. No-Show Policy

Guests who fail to check in on the scheduled date without prior notice will be considered a no-show. No refunds or credits will be issued for no-shows.

6. Exceptional Circumstances

In the event of unforeseen situations such as natural disasters, pandemics, or government restrictions, Tick Vacation will make every effort to assist guests. Refunds or rescheduling options will be assessed based on the specific circumstances and applicable policies at that time.

7. Security Deposit Refunds

The security deposit will be refunded within 7 business days after check-out, provided there are no damages, policy violations, or additional charges incurred during the stay. Any deductions for damages or penalties will be communicated to the guest with a detailed explanation. Refunds will be processed using the original payment method.

8. Contact for Assistance

If you have questions about your booking or need assistance, please contact us:

Email: support@tickvacation.com

Phone: +971 4289 9530

By making a booking with Tick Vacation, you acknowledge and accept the terms of this Return and Refund Policy. Thank you for understanding, and we look forward to making your stay enjoyable!